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Grievance officer email: can I route by region?

Asked 6 Sept 2026380 viewsby Priya Iyer

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We're a multinational — different grievance officers per region. Can the platform route based on the user's inferred country?

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Priya Iyer· 8,930

asked 21d ago

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Yes. Grievance routing supports geo-based rules on the user's inferred country (IP + declared locale). Configure under Settings → Grievance → Routing.

Aditi Sharma· 12,480

answered 21d ago

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Grievance officer email: can I route by region?

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